Our online shop for an awesome range of plug-and-play Grandstream devices is coming soon! In the meantime, please drop us a line if you need handsets.

Bakkbone VoIP Plans

Build-your-own plans available with pricing on request – drop us a line!

Lines” = number of possible active calls including call waiting and queues
Extensions” = handsets and/or devices using our Cloud Softphone mobile app
DIDs” = Local Phone Numbers included in plan – additional numbers charged as per below
IVR” = Interactive Voice Response menus
Queue” = Place callers in a queue to ensure next available agent answers oldest call first
Time Switch” = Automatically set numbers to divert or change options at specific times of day
Parking” = Create a “parking lot” calls can be held in and picked up from another device
Hold Music” = Customisable music/messages on hold – upload your own for free
BLF” = Option to have a Busy Lamp Field showing the status of other devices on your plan
Call Pickup/Spy” = Pick up or listen to a call taking place on another device on your plan
Call Stats” = Advanced statistics on calls made and received on your account

Domestic Call Rates

Internal Call No Fee
AU Landline $0.06/min
AU Mobile $0.20/min
AU 13/1300 $0.50
Virtual Fax $0.20
Inbound – 1300 $0.12/min
Inbound – 1800 $0.15/min

International call rates are updated daily and unable to be published online.

Extras

Call Recording (includes 1GB storage) $10/mth
Extra Call Recording Storage $1.50/GB/mth
Extra DID – Single x1 $4/mth
Extra DID – Single x10 $15/mth
Extra DID – Single x50 $45/mth
Extra DID – Single x100 $80/mth
Extra DID – Block of 10 $15/mth
Extra DID – Block of 100 $80/mth
1300/1800 Number – Setup $65
1300 Number $15/mth
1800 Number $20/mth
Virtual Mobile Number – Setup $2
Virtual Mobile Number $12/mth
SMS $0.08
DID Selection – 2 Digit $15
DID Selection – 2/2/2 Digit $170
DID Selection – 3 Digit $125
DID Selection – 3/2 Digit $30
DID Selection – 3/3 Digit $220
DID Selection – 3/4 Digit $550
DID Selection – 4 Digit $300
DID Selection – 4/2 Digit $300
DID Selection – 5 Digit $550
DID Selection – 6 Digit $1,100
DID Selection – Repeating $15
Porting – CAT A Port $30
Porting – CAT A Reject $22
Porting – CAT C Port $230
Porting – CAT C Port 6-100 $230
Porting – CAT C Port 101+ $230
Porting – CAT C Reject $22/number
Porting – CAT I (13/1300/1800) Port $65
Porting – CAT I (13/1300/1800) Reject $22
Porting – CAT M Port $30
Porting – CAT M Reject $22