How can I pay my bill?

Check out the options in the tabs below:

You’ve got a couple of options!

Click here to pay by card online – a card fee of 2.25% will be added to your payment.

You can pay by phone 24/7 by calling 08 6118 5688 – a card fee of 1.75% + $0.30 (inc. GST) will appear on your next bill.

Click here to pay online – a fee of 2.6% + $0.30 (inc. GST) will be added to your payment.

Click here to pay securely online via POLi using your own Internet Banking – a fee of 1.1% (inc. GST) will be added during payment (maximum fee $3.33)

Want to set up Direct Debit? Send us an email at, or head to the live chat at the bottom left – we’ll send you a personalised link to set it up!

A fee of $0.88 per debit (inc. GST) applies, added to the debit.

A fee of $5.50 per dishonoured payment (inc. GST) applies, added to the next debit.

Your BPay reference is on your MyBAKKBONE Bill, or you can retrieve it here – make sure you use the same mobile number that’s on your MyBAKKBONE Account. (contact us if you’re not sure!)

No fee applies generally for BPay payments, however, we may add the reasonable cost of retrieving your payment if you do not use the correct BPay reference and we have to find the payment for you.